How to behave in public places | Lesson outline on the topic:

Basic rules of business etiquette

Essentially, this is a set of rules for communications in a work environment, mandatory for everyone, be it a big boss, a top manager or an ordinary employee:

Don't be late.
Always say hello, say “thank you” and “please”, and do not interrupt the other person.
Warn about your visit.
Before entering, knock or say “hello” if the door is open.
In business negotiations, try to express yourself clearly, concisely and clearly so that the essence of your message is extremely clear.
Refrain from excess slang and words of foreign origin, especially if the business meeting is attended by specialists from related fields who are not too familiar with the intricacies of your work.
Double-check written messages and correct errors before sending.
In instant messengers, do not split a long message into short ones - it is better to shorten the essence of the letter so that it easily fits into one message.
It is better to answer a phone call after the 2nd or 3rd ring.
If you are not answered after the 5th ring, hang up.
If the connection is interrupted during a call, the call initiator must call back.
Introduce yourself if you called from a new number.
You should notify about your video call in advance, for example, by text message.
During a video call, look at the other person, not at yourself in the camera.
The handshake must be initiated by the manager, including if the subordinates are women.
You are not supposed to kiss women's hands at business meetings.
Do not reveal or ask for trade secrets.
Do not discuss those who are absent, and especially do not speak badly about them.
Always ask permission from your business partners if you want to refer to them to third parties, indicate them in the list of partners on your website, or tell any incident with their participation in the public sphere.
For a business dinner, the person who invited you to dinner pays.

These are the basic rules of etiquette. We will not touch on all the rules of business communication - there are many of them, and they differ somewhat depending on the situation (communication with a client, boss or business partner). In principle, good manners and business etiquette are not so difficult.

Also, we will not dwell on the dress code rules - they may differ significantly for different areas. The clothing requirements for employees of a creative agency and a commercial bank are very different, and even within the industry it is worth clarifying the presence or absence of restrictions. In any case, clothes should be clean, look harmonious and match the accessories.

These are the basic rules of etiquette that must be followed. If your knowledge is much greater and wider, this is exclusively a plus for your karma. Moreover, you should learn special rules of behavior for those places that you visit often. For example, etiquette rules in a gym or fitness center. This will significantly facilitate your communication with others.

In addition, you can take our “Best Communication Techniques” program, and then you will be able to navigate absolutely any situation. We wish you interesting communication and effective communications and look forward to attending our programs!

We also recommend reading:

Storytelling
How to Deal with Difficult People
Male and female complexes
Conformism
How to work productively in the heat?
What is social awkwardness and how to get rid of it
Attribution: Correspondence Inference
Norms and rules of morality
Factors of social interaction
Golden rules of assertiveness
“Why men want sex and women want love” - Allan Pease, Barbara Pease. Summary of the book

Keywords:1Communications, 1Relationships

Rules of conduct in cafes and restaurants

When you find yourself in a cafe or restaurant, try not to forget about the following:

The man is responsible for the companion’s clothes - he helps to take off a fur coat or coat and puts the companion’s outerwear in the wardrobe.
In the hall, a man helps his companion sit down by moving the chair, and only after that sits down himself.
While eating or waiting for your order, you should not place your elbows on the table. As an exception, a lady can put her elbows on the table for a short time, but not a gentleman.
You cannot place foreign objects on the table that are not related to the meal.
If you need to show any item - a phone, a book, something else - just pass it from hand to hand.
Applying cosmetics, combing your hair, and doing other things should be done exclusively in the restroom.
Don't talk on the phone at the table.
If you need to make or receive a call, apologize and leave the table.
It is acceptable to cough or sneeze into the crook of your elbow.
You should not take a transparent wine glass or glass with oily hands.

In fact, table etiquette is a much larger body of knowledge, and it may differ from country to country. It would be better if, before traveling abroad, you familiarize yourself with the rules of conduct in the country of your visit.

If the amount of information seems too large and difficult to remember, you can use mnemonic rules or associative memorization techniques. For example, it is known that bread should be on the left, drinks on the right. Fold your fingers into the Ok gesture, and the combination on your left hand will resemble the letter b (bread), and on the right - d (drink).

What to tell your child about behavior on the street

Talk with your child about generally accepted norms. As a teenager, you want to rebel, shock, break the rules. The child must understand that the street is not his home, where he can behave as he pleases.

Here is an approximate diagram of how to convey this to a child.

Society has adopted rules that help keep people safe on the streets. The basis of these rules is an attentive attitude towards other people. When every citizen thinks about the comfort and safety of others, life becomes calmer and more enjoyable.

Streets and parks are public places where city residents and visitors spend time. We walk along the street or go to school, jog, rush to the store, there is public transport there. The streets belong to everyone, so it is important to maintain them while being vigilant.

Goals:

teach children to behave correctly on the street, in public places, and in transport; consolidate knowledge on traffic safety; to educate disciplined pedestrians and passengers.

PROGRESS OF THE CLASS

1. Conversation on the topic

– Public places are places with large crowds of people. Name public places you know (school, transport, store, cinema). To maintain the health and safety of yourself and others, you should follow the rules of conduct in public places. The motto of our lesson today could be the following poetic lines:

I walk around the city and I won’t get into trouble, Because I know for sure: I follow the rules.
What kind of rules are these? Very simple in general. With them life will be wonderful, fun and safe!

What are these rules? Do you know them?

2. This is useful to know!

– Let’s remember the rules of behavior together. On the street:

you can’t litter;
It is not recommended to eat, including ice cream; you should overtake those in front on the left; if the sidewalk is narrow, you need to ask permission and walk; When meeting, a younger person gives way to an older one, a man gives way to a woman, and under equal conditions, a more polite person gives way. In transport:
do not interfere with others entering the transport; give way to elders and those who find it difficult to stand for some reason; When leaving the transport, you need to help those who are leaving after you - give them a hand.

When crossing streets, you must follow the traffic rules.

In a theatre, cinema or museum:

be sure to say hello to the usher or cloakroom attendant; you should go to your seat in a theater or cinema facing those sitting; if you are late and entered the hall after the third bell, sit in the nearest empty seat - you will be transferred to yours during the intermission; During the performance you cannot eat candy, talk, change seats, or talk on the phone; You can talk quietly in the museum if the guide has finished the tour; You cannot touch exhibits in the museum.

3. ABC of behavior

(Children read the poems - at will or in turns.)

The city in which you and I live can rightfully be compared to a primer. With the alphabet of streets, avenues, roads, the city gives us a lesson all the time. Here it is, the alphabet - Above your head. Signs are hung along the pavement. Always remember the alphabet of the city, so that trouble does not happen to you.

(Ya. Pishumov)

The staircase is steep - I run up it, And I look at my feet: - Be careful! - I say.
I'm walking across the road with my brother, I'm leading my brother by the hand, of course. We look to the left, we look to the right, We walk boldly if there are no cars.
The noise interferes with their work, the noise annoys grandma! The noise makes my head hurt... So why is the noise making noise?
Escalator - staircase, miracle staircase. Be careful on it. Rules diligently
Do it and don’t yawn, Give mom your hand, And hold on to the handrail, Don’t twirl on the steps!
Cold ice cream Eating outside is not allowed. Seductive to look at, but your throat will hurt afterwards.

4. Game “Choose the right answer”

While traveling by bus you can:

To talk loudly;
to sing songs:
demand a place in the seat;
stand on the seat with your feet;
give way to elders;
put dirty things on the seat.

5. Summary of the lesson

– In order not to pose a threat to your health and the health of others, you must follow generally accepted rules of behavior in public places.

Rules of conduct in the theater and cinema

Monitoring behavior is important and necessary, among other things, in places of leisure:

Arrive at the start of the performance and session on time, without being late.
Refrain from consuming food and drinks in the auditorium.
Turn off or put gadgets into silent mode during a movie show or performance.
Do not film what is happening if the organizers have prohibited filming.
Sit quietly, do not lean left and right or back and forth, so as not to disturb your neighbors and those sitting behind you.
Those who come together cannot sit with their heads on the shoulder of their companion, or with their heads tilted towards each other, because this disturbs the spectators sitting behind.
If two M+F couples come to a session or performance, in the auditorium the women sit in the center, the men on both sides, each next to his companion.
During intermission, move to the exit along the row facing those sitting, and not with your back.
You should not talk during a show or performance - you should wait until the end or intermission.
You should not gesture, sing along or beat the beat with your foot if music starts playing during a film or performance.

Let us clarify that for concerts the rules are more democratic. Many performers themselves ask the audience to sing along with them or shout out: “I don’t see your hands!” Many bands are even pleased if the audience knows the tests of their songs by heart. In addition, for example, not a single rock concert ever starts on time, so spectators being late is also acceptable.

A separate topic is communication etiquette when meeting people. There are also rules here.

Rules of etiquette in society

In each sector of the life of a modern person, certain rules of conduct apply.

Good manners in society, which involves behavior in public places, can be divided into the following types:

On the street . The main rule is not to cause inconvenience to people around you. It is unacceptable to squeeze through the crowd, actively pushing others aside. You need to carry your things so as not to disturb others. If you need to stop or change direction in heavy traffic, you first need to step aside. If you suddenly step on someone's foot or accidentally push them, apologize.
On the stairs . When walking up the stairs, the woman should go first. On the contrary, a man should go down. The side of the stairs near which the railings are located should be reserved for children, women and the elderly.
In the elevator . The same rules apply there as on the street or stairs. If you happen to be closest to the buttons, you have the unspoken responsibility of pressing the buttons with the floor numbers on which others will exit.
At the door . Most people know that a man lets a woman pass first. What about other categories of people? The junior must let the elder pass, the subordinate must let the boss pass. If people are the same age and have the same status, the one who is closest to the door goes first.
In library . The main rule is not to make noise. Telephone conversations are only possible outside the hall. In addition, books must be handled very carefully. They must be returned in the same condition in which they were given to you.
At the restaurant . The man helps the woman sit down first by pulling out a chair for her. However, different establishments may have slightly different rules (they depend, for example, on the presence or absence of a head waiter).
Outdoors . Everything is simple here. The main thing is not to litter. If there is no trash bin nearby, put any of your waste in a bag, take it with you and throw it away in the designated place.

I recommend reading Business Etiquette: Basic Rules

There are many norms of behavior in these public places, and we have indicated only a few examples.

This is because many people often face situations in which they are not sure how exactly to behave.

Rules of etiquette and good manners: basic standards of behavior

Let us highlight the basic rules that are relevant in any situation:

Do not allow yourself to show up for a visit without warning - for example, calling in advance.
If someone comes to visit you without warning, you can remain in your usual home form.
Whatever the age and status of a person, when entering a room with other people, he should be the first to say hello.
In public places, it is considered indecent to laugh loudly and speak in high tones, and to stare at others intently and shamelessly.
Wearing rings, signets or rings over gloves is an indicator of bad taste. But in society it is allowed to wear bracelets over gloves. This looks especially appropriate at social events, where such an element of clothing and jewelry is part of a sophisticated female image.
International protocol states that the number of pieces of jewelry that can be worn at one time should not exceed thirteen. You can also include jewelry buttons here.
Do not use perfume too intensively. It will be unpleasant for others if you have a too intrusive trail of perfume, even if it is an expensive, high-quality scent and it suits you. Some people are generally very sensitive to odors. Sometimes so much so that they may experience an allergic reaction. Respect others.
Indoors, women can wear gloves and a hat, but they are forced to take off their mittens and hat.
Some topics for discussion in a company are taboo. These include the spheres of medicine, finance, politics, and religion. Topics of pets, weather, cooking, science, travel, art, etc. are considered neutral.
Do not touch other people without their desire or consent (stroking, patting on the shoulder, pushing). This applies to those with whom you do not have a trusting or intimate level of relationship. However, in public, even the closest people should behave with restraint.
If someone behaves impolitely, you should not demonstrate behavior similar to that of a boor and rude person. Stay educated.

So, we have looked at the basic rules of good manners in public places. They act always and in all situations.

Rules of etiquette in transport

Most of us often use public transport.

To make the trip as pleasant and easy as possible, you must adhere to certain standards of behavior:

Try not to wait in line when entering the transport. This is especially true when boarding trains, planes, or international buses. Prepare the necessary documents in advance.
Don't take up all the space in the luggage compartment, which in some vehicles can be quite modest. Remember that other people also have personal items and need to accommodate them.
Remove bulky backpacks and bags from your shoulders so as not to disturb your fellow travelers (for example, if you are riding while standing in the metro, trolleybus, bus, tram). It's best to keep your carry-on luggage right in front of you and in plain sight to prevent theft.
If you want to help a stranger get in and get into transport (for example, people with disabilities), during the conversation ask him if he needs such help.
Make sure your belongings and you will not disturb others.
Do not touch up your makeup on public transport. You can sneak a look at yourself in a compact mirror, but nothing more.
Do not eat foods with strong odors. These include canned fish, sausage, smoked meats, sauerkraut and stewed cabbage, boiled eggs. Better opt for cookies, fruits, nuts, yogurt or muffins.
Diplomatically give up your seat to those who need it - people with disabilities, pregnant women, women with babies and the elderly. But this rule may not apply to seats on trains, intercity buses, and airplanes. You do not have to sacrifice your comfortable seat, which you purchased in advance, in favor of someone who did not take care of their comfort and bought a ticket at the last minute. If necessary, you can simply offer to change seats.
If you are traveling with a child, make sure that he does not disturb others or dirty the clothes of others. To do this, he must be taught etiquette from an early age.
Avoid loud noises from your side - music on a smartphone or other devices, noisy conversations, etc.
You should not demonstrate your love both in transport and in public places.

I recommend reading Netiquette basic rules and regulations

If it seems to you that it is not at all necessary to follow the rules of behavior in transport, think: do you like it when others violate them?

Behavior in the theater and at a concert, memo

A reminder of the general rules in the theater, at concerts, festivals and cinemas:

It is not customary to come to the theater in casual clothes. Men should diplomatically wear a dark classic suit, while women should wear an evening dress.
Do not attend a theater or any other performance if you have a cold. By coughing and sneezing you will disturb others.
Arrive at theatres, cinemas, concerts and festivals early so that you have enough time to get comfortable and prepare.
The rules of conduct in the theater suggest that eating and drinking during the performance is strictly discouraged.
If your seat is in the middle of a row, try to get it before the show starts. But, if you suddenly need to leave the hall during the performance, move along the row facing those sitting.
You should not comment on everything that is happening and actively talk with the people sitting next to you.
Do not rush to applaud if there is silence on stage. Perhaps this is just a pause in the work and you will put yourself in an awkward position with your inappropriate applause.

The rules in the theater for children are exactly the same as for adults. To ensure that they behave appropriately, they should be taught etiquette in public places from an early age. In fact, it is only difficult at first.

Subsequently, everything will become a habit and the child will adhere to the necessary rules automatically.

Believe me, it is much easier to teach etiquette to a person at a younger age than to an adult.

Rules for sneezing

Another important point that interests many: what are the rules if a person sneezes?

Let's consider them from the point of view of both the sneezing person and the people next to him:

If you feel like you are about to sneeze, try to cover your mouth with a tissue or at least your hand. If you spray your hand and there is a restroom nearby, you can go to it and wash your hands.
The rules of sneezing etiquette suggest that a person can apologize for his sneezing, but he also has the right not to do so if it does not cause discomfort to other people.
What does “be healthy” sneezing etiquette entail? Is it polite to say this to strangers and unfamiliar people? No. If this happened in a business environment, at a meeting, in transport or any other public place, the best thing is to ignore it. The person who sneezed may feel embarrassed because of this, so you should not focus on the situation. You can wish your loved ones health, if that is your custom.
According to etiquette, if a person sneezes, it is quite acceptable if you offer him a disposable handkerchief. But you need to look at the circumstances.

I recommend reading 25 etiquette rules for men

Now you know exactly how to behave in a theater, at a concert, when sneezing, on public transport and other public places. But knowledge is power and your advantage.

I look forward to your additions, comments and questions in the comments.

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About the author: Nikolay Vilkov

Since 1996, he has gained vast experience working as a waiter, bartender, and administrator in cafes, nightclubs and restaurants. I have experience working at banquets, buffets, outdoor events, I know many colleagues in the catering industry, and I am the author of a video course for waiters. I write about my work, innovations in the catering industry, and am open to communication with colleagues.

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Basic dating rules

By following these rules, you will not only be polite, but also make a good first impression on people:

When meeting, a man is introduced to a woman, those younger in age or position are introduced to the elders, those who came later are introduced to those who came earlier.
The person you are introducing the stranger to should be named first, and the person being introduced should be named second. For example: “Katya, meet me, this is Roman,” “Ivan Petrovich, this is Marina.”
When meeting, it is acceptable and advisable to clarify the type of occupation and/or the degree of your acquaintance with those whom you introduce to each other. For example: “Katya, meet me, this is my husband Roman. Roma, meet me, this is my friend Katya, we studied at the university together.”
The first person to shake hands should be the person to whom the stranger was introduced.
If they want to shake your hand while you are sitting, you should stand up or at least stand up slightly.

And finally, another important topic is business etiquette.